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As a follow up to my previous review: It turns out I had been sent a mislabeled bottle. Rosemary Mint (Fresh) has not been reformulated, and it is still every bit as green, herbaceous, camphorous, and spa-like as ever. After seeing my previous review, Elliott from SOS reached out to me via phone and email. They got a replacement bottle out to us right away and even included a prepaid return label for the bottle we'd been sent in error. I'd delete my previous negative review if I could, but I'm sort of glad I can't. We all make mistakes, and how a supplier deals with an issue says a lot more about them than if they never make mistakes. We're happy to have SOS as one of our primary suppliers :)...
Rating: [5 of 5 Stars!] |
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