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 Question+   Date   Long Answer   Short Answer 
 How can I get samples?   2007-06-01 13:20:32   Fragrances are available in one ounce bottles. Just choose the one ounce size before adding the oil to your online cart. Click here for more details.

 
  
 How can I place an order?   2007-06-01 13:03:20   The fastest way for your order to be processed and shipped is by placing the order directly online. After signing up for a free account, you will be able to add items to your online cart and checkout whenever you are ready. You may also phone in your order. During busy seasons, phone orders under $100 may incur a $5 service fee.    
 Is Save On Scents a secure site? What if I don't want to enter my credit card number online?   2007-06-01 13:08:31   Yes. Save on Scents is a secure site. Online transactions are sent via SSL to financial institutions. Credit card numbers entered online are encrypted and cannot be viewed by Save On Scents staff.
However, you can still place your order online without entering your credit card online. Just choose the Fax OR phone payment option during online checkout. Then, confirm your order. You will receive an order number. Just call or fax with the order number and we will process your order right away.
 
  
 The website isn't accepting my credit card online. What should I do?   2007-06-01 13:18:53   Choose the fax/phone payment option and confirm your order. Then call or fax your credit card information with the order/confirmation number provided. If there are any problems with the payment a customer service representative will assist you.    
 What does it mean to be a Member?   2007-06-01 13:24:32   Membership qualifies you for discounts on certain products like Bottles and some Incense products. Click here for more details.    
 What forms of payment do you accept? Can my order ship C.O.D.   2007-06-01 13:13:42   Credit Card: We accept Mastercard, Visa or American Express. Orders paid by American Express must be paid over the phone (just choose the Fax OR Phone payment option during checkout and call us with your order number and credit card information).
Paypal: Choose the paypal button during checkout and you will be taken to the paypal website. Follow the instructions carefully and click the link provided to return to the Save On Scents website. You will then receive a confirmation/order number from us.
Money Order: Choose the money order option and confirm your order. Your order will be on hold until payment is received.

Sorry, we do not accept C.O.D.
 
  
 What is the minimum order? Do I have to be a member to place an order?   2007-06-01 13:22:00   There is no minimum order at Save On Scents. You do not have to be a member to place an order, you just have to sign up for a free account     
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